Hello There

Kelenda Allen-James
New York City based Technology Leader, Speaker, Author, and Podcaster.

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Years of Experience


Years in Management


Total End Users Supported




Technology Leader

I am a technology leader experienced in bringing affordable technology to mission-driven organizations. I believe in the growth mindset. I believe all people are able to learn technologies that can improve their life and community. As a technology leader, I find it rewarding to work with mission-driven organizations because it allows to design and bring their technology strategic plans to execution.


  • MSc Information Systems, Touro College
  • BA, Centre College
  • Graduate Certificate in Project Management, Baruch College
  • Cybersecurity Certificate, Ithaca College


  • AWS Certified Cloud Practitioner
  • CompTIA A+, Network+
  • Google Certified Trainer
  • Google Certified IT Support Professional
  • Microsoft Certified IT Professional (MCITP)
  • Microsoft Certified: Teams Administrator Associate
  • Salesforce Certified Administrator
  • Meta Certified Community Manager

I've Got Some Skills.

  • 95%
    Google Apps Administration
  • 90%
    Salesforce Administration
  • 85%
    Desktop Support
  • 80%
  • 75%
    Project Management
  • 70%
    Windows Server

My Work Experience.

Mar 2021 to Present


AVP of Information Technology

Jul 2016 to Mar 2021


Technology Support Manager

Jul 2012 to Jul 2016


Network and Support Administrator

May 2012 to Jun 2012


MS Project Expert and Trainer

Aug 2008 to Dec 2011


IT Support Specialist

May 2006 to Aug 2008


Network Operations Manager


Study Hall with Kelenda The Tech

This is a professional development podcast focusing on technology. This is for people looking to break into tech, career changers, busy people looking to put professional development back into their schedule. Here we will review certification exams, learning platforms, course reviews, and product challenges. We will also have toolbox recommendations for study tips, study materials, planners, and time management strategies. Look for episodes every two weeks on Sunday at 3pm.


Professional Mindset Weekly Planner and Professional Mindset Journal

I created the planner and journal so people can continue to have a strong mindset as they pursue their professional development goals. As we move forward, we will see ups and downs, successes and setbacks as we pursue professional development. This planner and journal ared designed to help you regroup, rethink, and reset yourself when needed. Also a place to celebrate along the way.

Speaking Engagements


Professional Development

Women in Technology

People of Color in Technology

Digital Divide in K-12 Education

STEM careers for young people

Non-Profit Technology

Past Speaking Engagements

Touro College Graduate School of Technology

Alumni Mentor Presentation
March 27, 2019
December 4, 2019
June 25, 2020
September 30, 2020
July 17, 2021
November 11, 2021
March 9, 2022
November 8, 2023

Centre College

Topic: Employer Panel: Job Searching During a Pandemic
October 27, 2020

PODCAST SySTEMic: Episode 4 - Kelenda Allen-James
March 2, 2021

Panelist: Influential Women in Corporate America
March 8, 2022

Startup Weekend EDU Taipei

November 13-15, 2020

Girls Code Lincoln

November 17, 2020

International Association of Women: Inspirational Influencer Summit

March 27, 2021

International Association of Women: Creating a Path for Women & POC in Tech

June 10, 2022

Panelist: Professional Development Panel
September 5, 2022

PODCAST Unlimited HERizons: Episode 15 - Overcoming Financial Obstacles On Your Career Path
March 17, 2022
PODCAST Unlimited HERizons: Episode 82 - Affordable Tech Resources for Women to Level Up
December 1, 2023

International Student Services Association

Speaker: Technology in the Non Profit Space Presentation
Recording: Technology in the Non Profit Space Presentation
Panelist: Professional Development Panel
April 1, 2021

tech bettys

Recording: The Women's History Month Project: Interview 9: Kelenda Allen-James
March 17, 2022

ISTE Create Contructor Lab Virtual

Moderator: Deepen Learning With PBL Virtual Field Trips

The Nonprofit Technology Conference | NTEN

Recording: 22NTC Session: Digital Inclusion Shrinking the Technology Divide to Engage Students in Remote Learning
March 25, 2022
23NTC Session: Making time for professional development
April 12, 2023
Nonprofit Radio for May 29, 2023: Equitable Project Management & Make Time For Professional Development
May 29, 2023
24NTC Session: Implementing an IT helpdesk improves service and decision making metrics
March 13, 2024

Queens Preparatory Academy

Topic: Skills needed for a succesful career in technology
October 19, 2022

Blacks in Tech Conference

Speaker: Collapse the Digital Divide in K -12 Education
October 26-28, 2022

What People Say.

Ms. Allen-James is an essential member of the St. HOPE community because she responds to all questions, is quick to find solutions to any problem, and provides resources that show how to resolve technological issues. Above all, Ms. Allen-James makes sure everyone gets the help they need, whether she resolves the issue herself or guides you to the solution. The level of attentiveness Ms. Allen-James exhibits at St. HOPE allows me as an educator to get all the resources, online and not, that I need for my lessons with time to spare. Additionally, Ms. Allen-James is consistently sharing the newest available online teaching tools and latest workshops with the teachers at St. HOPE so that we can can continue to improve as an institution. Overall, Ms. Allen-James contributes to the evolution of our institution in its entirety while she also handles the ever increasing requests she receives every day and manages the school's systems. I fully endorse Ms. Allen-James' skills in customer service, succinct solutions to technological issues and questions, and management of multiple tasks/projects.

Marina Nouel Perez 8th Grade Math Teacher at St Hope Leadership Academy

Kelenda worked with me at the Ramaz School. She is extremely disciplined, organized, and able to manage her time well. She handles tech support efficiently and is able to find solutions for complicated problems. Her ability to deal well with the end users enhances the support experience. Kelenda also takes the initiative to improve processes with clear documentation, plan appropriately, and ensure implementations will impact the end users as little as possible.

Joel Mizrahi Director of Operations at Network Doctor

Kelenda joined us on a short term assignment which we quickly extended because she delivered terrific results. She helped us develop a new project management system that is critical to our operations.

Frank Quinn Digital Media and Business Development Executive


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Mobile: (646) 725-9573



New York, NY